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Perform PMOC, Service Order, team monitoring and Km calculation in a single app
By Mei-Lin Chua
Contributing editor, apps and storefronts
Auvo 2.0 is a management system for businesses that send outside teams to customer sites to install, maintain, repair or clean machines and equipment. The developer presents it as a way to control how those jobs are delivered and to keep service quality consistent across visits.
It fits companies that run several technicians across many sites and need to see what each visit involved, how long it took and what was billed. Office staff and field teams both work from it, according to the listing's description of its modules.
The build we hold is Auvo 2.0 2.6.0 (APKS split bundle) for Android 6.0 and up.
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Each activity can be run against a checklist, which the developer says reduces repeated work and mistakes. Equipment can be identified by QR code, which opens its maintenance history for the technician on site.
The app also tracks deadlines for PCM and PMOC maintenance plans, so due dates for planned work stay visible. When a visit is finished, the technician produces a digital report that the customer signs on the device.
The agenda is online and includes route planning, which the developer offers as a way to reduce late arrivals at visits. Office staff can open and track service orders (OS) and create digital quotes (orçamentos) from the same system.
Team reports cover how long each service takes to complete and the kilometres each employee drives. A productivity report for the team is included, along with satisfaction surveys sent to customers to monitor service quality.
The financial side covers automatic charges for payments, issuing invoices and fiscal notes (notas fiscais), and bank reconciliation. Accounts payable and receivable are managed inside the app.
Employee expense reimbursements can also be tracked, so money spent on the road is recorded alongside the services it relates to.