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Order Manager is an all in one tool for growing your business through delivery.
By Hafiz Rahman
Editor, tools and utilities
DoorDash Order Manager is a tool for restaurants that take delivery orders through DoorDash. It covers three jobs in one place: receiving orders, changing them before they are prepared, and following them until they leave for the customer.
According to the developer, a restaurant can sign up for DoorDash at get.doordash.com in under five minutes. The app is listed under the Business category and is made by DoorDash itself.
The build we hold is DoorDash Order Manager 4.115.4 (APKS split bundle) for Android 7.0 and up.
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New orders arrive in the app and can be accepted with a single tap. The developer presents this as the replacement for receiving orders by fax, phone call or email.
Because confirmation happens in the app, the restaurant has one place to see what it has agreed to make, instead of checking several channels.
Before cooking starts, the app lets staff add additional charges to an order. It also lets them mark individual items as out of stock, which the developer lists as a way to avoid promising something the kitchen cannot make.
Staff can contact the customer directly from the order, for example to check a substitution or a detail about what was ordered.
Each order can be followed from pickup through to delivery. The developer says the app is meant to keep deliveries on schedule for the customer.
When an order has an issue, the developer says cancellations and refunds are handled automatically. Live chat support is available inside the app if a restaurant needs help with an order or with the app itself.