Help Building occupants raise requests and track tickets effortlessly!
Facilio Requestor — description
Facilio’s AI-powered property operations platform helps real estate owners and operators centralize portfolio management, access critical building data, and optimize performance—all from one place.
Facilio’s Requestor App is a powerful, user-friendly tool designed to help building occupants effortlessly connect with their facilities management (FM) teams. Whether it’s reporting an issue, requesting a service, or simply tracking progress, the Requestor App makes the entire experience smooth, transparent, and interactive.
Key Features:
🛠 Raise Tickets with Ease: Choose from a pre-defined service catalog to submit issues or service requests in just a few taps.
🔄 Track in Real-Time: Stay informed with live updates on ticket status, actions taken, and expected resolution timelines.
💬 Seamless Communication: Communicate with the FM team through comments for quick clarifications and updates.
🔔 Instant Notifications: Receive alerts and updates about your requests, new messages, or changes in ticket status.
🌟 Give Feedback: Share your service experience and help improve facility services with in-app feedback options.
Whether you're in a commercial office, residential building, hospital, or campus, Facilio’s Requestor App ensures that your comfort and convenience are just a few taps away.