Manage common IT tasks on your mobile device and get real time visibility into your IT environment. This mobile app gives technicians the workflows they need between Kaseya BMS and Kaseya VSA to get IT done, faster, on the go. Manage and resolve service tickets quickly from your mobile device with access to IT asset information in the palm of your hand. This application is for those who have Kaseya Kaseya BMS, or both BMS and Kaseya VSA!
With BMS, create, view, assign, search, and update service tickets. You can capture notes, time entries and attachments such as photos all on your mobile device. If you have a service call associated with a ticket, you can find those tickets and see all details, such as this ticket requires a technician to go offsite which is great for both dispatchers and technicians. For IT Managers, get real time visibility into the IT environment by seeing ticket assignments, resolutions, critical tickets,
BMS ticketing with Kaseya VSA Alert Management on your mobile device, enables technicians on the move to quickly access asset and agent information on tickets. VSA users have alert management which provides visibility and option to close alerts. See the status of the agent and see what endpoints are online and offline, all while seeing the latest audit information about endpoints.