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Latitude app for managing Latitude credit cards

By Priya Raghavan

Senior reviews editor

Balances, statements and payment due dates on one screen
Temporary card lock you can turn on and off
Click to pay and balance transfers from the app
Touch ID or Face ID sign-in and Apple Wallet card setup
Spend Tracker on the 28 Degrees Platinum Mastercard, new customers only
Split credit limit for eligible customers

What the Latitude app is for

Latitude is the mobile app for managing Latitude credit cards. Most of its features act on a card account, so they apply to people who already hold one.

The listing also names other Latitude products that can be viewed from the app. These include the Latitude GO Mastercard, Gem Visa, Latitude Low Rate Mastercard, Care Credit and Buyer's Edge, along with a set of New Zealand cards through Gem Finance.

Checking balances, statements and due dates

The app gives quick access to all balances and lets you view your statements. It shows the payment due date and every transaction on the account.

A spending tracker records what you have spent, and push notifications can alert you to account activity. Digital letters are delivered inside the app rather than by post.

Locking and managing your card

You can temporarily lock a card from the app, and activate a replacement once it arrives. You can also set or change the card PIN from the same place.

Other tasks include adding an additional card holder, updating personal details, requesting a letter, and requesting account closure. The card can also be added to Apple Wallet.

Paying and moving a balance

Click to pay lets you make a payment from the app. You can also create a balance transfer.

Eligible customers can split their credit limit. For Australian accounts, the listing also lists direct debit setup, payment by bank transfer and refund requests.

Signing in, offers and Spend Tracker

The app can be unlocked with Touch ID or Face ID, and it has an enhanced secure login and a reworked homepage. In-app messaging lets you contact Latitude without leaving the app.

Latitude's current promotions and rewards with offers, discounts and perks are also shown in the app. The Spend Tracker is listed for the Latitude 28 Degrees Global Platinum Mastercard, for new customers only.