Voice job records and a built-in work phone line for service technicians
Logbook — description
Logbook is a voice-powered work platform for machinery service technicians and the dealerships they work for. It does two things from a single app: it turns spoken narration into structured job records, and it gives every technician a dedicated work phone line for calling customers and keeping track of service calls.
Built for dealerships, service teams and field personnel, Logbook is provided to authorised business users as part of a managed account.
CALLS — YOUR WORK PHONE LINE • Every technician gets their own dedicated phone number • Make outbound calls to customers from a built-in dialer • Receive inbound calls in the app — an incoming call rings your device and opens a full-screen call screen, just like a normal phone call, even when the app is in the background or the screen is locked • Answered calls are recorded, transcribed, and automatically summarised into clear notes with key points and follow-up actions • Missed calls and voicemails are captured so nothing gets lost in the field
VOICE JOB RECORDS • Narrate your work and have it captured as accurate, structured job documentation • Automatic transcription turns speech into retail- and warranty-ready records • Background recording with a persistent notification, so capture keeps running while you work • Designed for noisy, hands-busy operational and service environments
BUILT FOR SERVICE TEAMS • Structured documentation for retail and warranty work • Enterprise account management for dealerships and service organisations • Secure handling of audio and call recordings
Logbook is intended for authorised business users. A managed account is required to use the app.