My Sky | TV, Broadband, Mobile

Name: My Sky | TV, Broadband, Mobile
Author: Sky UK Limited

10.20.1

Secure

Sky UK Limited

3.585M+ installs

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Manage your Sky TV, broadband or mobile account and fix issues easier than ever

My Sky | TV, Broadband, Mobile: account and bill manager

By Trang Nguyen

Editor, media and streaming

Pay and review Sky bills from one account
Sky Mobile data, call and text usage
Sky VIP rewards you claim inside the app
Order and appointment tracking
Service checks and fault support for Sky products
Sky deals and upgrade offers browsable in the app

What the Sky account app covers

This is the account app for people who already have Sky TV, broadband or Sky Mobile. It gathers the day-to-day management of those services into one place, so a customer does not need to go through separate pages for each product.

The listing describes four main areas: the account and its bills, the mobile plan, Sky VIP rewards, and support. It also lists a section for browsing Sky products, offers and deals.

Paying bills and managing your Sky account

You can check and pay your Sky bills from the app. Your profile holds your personal details, which you can edit there.

The app also tracks orders and booked appointments, so you can see the status of a product order or an engineer visit without contacting Sky.

Checking Sky Mobile data, calls and texts

Sky Mobile customers can see how much data, how many calls and how many texts they have used. The app also lets you manage your plan and keep an eye on your spending.

This part of the app applies only to Sky Mobile accounts. TV and broadband customers will not see mobile usage for their own services.

Sky VIP rewards and current deals

Sky VIP is Sky's loyalty programme. Customers can find rewards in the app and claim the ones the listing describes as free, without leaving the app.

A separate section lets you browse Sky products, offers and deals, including entertainment, technology and experiences. Upgrade offers appear here as well.

Getting help with a Sky service fault

The app offers support for Sky TV, broadband and mobile services. You can check the status of your service and work through any problem you are having from the app.

This is the part of the app to use when something stops working and you need to find out whether the fault is on Sky's side or in your own setup.

What's new

Oct 1, 2026

In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at mysky.app@sky.uk

About this APK

The build we hold is My Sky | TV, Broadband, Mobile 10.19.0 (APK) for Android 10 and up.

Version: 10.19.0; 19466
Requires Android: 10+
Target Android: 16

Package ID: com.bskyb.skyservice
Format: APK
Malware scan: Clean on 66 engines
Permissions: 30 declared · 8 sensitive; Approximate location
Camera
Draw over other apps
Microphone
Modify files on your device
Precise location
Read files on your device
Read phone status and identity
Signed by: CN=Unknown, O=Unknown
Certificate SHA-256: ce784b3686252db2b5e166efed53df7b0b7afc803e2175fe349e77d6d4f90708