Competitive advantage through better account management
Operate AI — description
Capture Issues and Enhancements, coordinate work, and communicate with customers all in one simple, mobile-first platform. Operate emphasizes speed and ease of use, making every aspect of an account managers job easier.
Operate automates the administrative work that slows the field workforce down. Whether you’re inspecting a property, assigning work, or keeping customers updated, Operate ensures every detail is captured, tracked, and communicated without extra effort.
Key Capabilities
Capture – Quickly record property issues, enhancement opportunities, and site conditions with photos, notes, and automatic location tagging.
Coordinate – Assign, track, and verify work in real time with an automated workflow to ensure crews have everything they need to get the job done right.
Communicate – Keep customers informed via a web portal account managers control that includes transparent updates, progress photos, and proactive reporting to build trust.
Control – Get a clear view of your book of business to prioritize time, manage follow-ups, and drive results across your portfolio.
Operate integrates seamlessly with your existing tech stack and leverages automation to eliminate redundant data entry and reduce admin time. This gives account managers, property managers, and crews more time to focus on what matters most: service quality and customer satisfaction.
Who It’s For
- Landscape Account Managers managing multi-property portfolios - Branch and Operations Managers overseeing service quality and efficiency - Crew Leaders responsible for resolving on-site maintenance Issues
Key Benefits
Eliminate manual and tedious administrative work through automation. Manage more accounts or spend more quality time with the accounts you have.
Improve customer loyalty and retention by proactively identifying, communicating the status of and addressing service Issues. Show property progress over time.
Grow revenues with existing accounts. Always be ready with a catalog of recommended Enhancements to review periodically or on-demand with customers.