Boost productivity and customer satisfaction with SAP Business One Service
SAP Business One Service — description
With the SAP Business One Service mobile app for Android phone, maintenance technicians can provide on-site services for their customers easily and efficiently. Connected to the SAP Business One application, this mobile app can help you increase productivity and boost customer satisfaction through the SAP Business One field service solution.
Key features of SAP Business One Service for Android phone • Check assigned service tickets for specific dates • View customer addresses on maps and call customers • Scan bar codes or QR codes to identify items and update information • Create and view sales orders for service tickets • Collect customer signatures and close service tickets • Print service ticket summaries with a portable Bluetooth thermal printer • Generate and share reports for service tickets • View your KPIs on a dashboard
Note: To use SAP Business One Service with your own company data, you need SAP Business One 9.3 PL08 or higher, version for SAP HANA as the back-end system. For immediate testing of the app, you can simply use the demo login.
Latest version
Version
1.0.13
Update
Nov 8, 2024
Package ID
b1.service.mobile.android
What's new
Nov 8, 2024
BUG FIXES • SAP Business One Service App Crashes When You Open Address Map on Android Device(SAP Note 3341714) • "jpeg" file type is not supported from SAP Business One Sales or Service mobile app (SAP Note 3516388) • Phone call and message functions are not working (SAP Note 3502901) • Cannot Change Currency when creating Sales Orders in SAP Business One Service (SAP Note 3343437) • Error When Downloading Service Calls on Android Device (SAP Note 3304559)