SAP Service and Asset Manager

Name: SAP Service and Asset Manager
Author: SAP SE

2511.3.1

Play Protect

SAP SE

10K+ installs

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Mobile App for Enterprise Asset Management

SAP Service and Asset Manager: field work on S/4HANA

By Priya Raghavan

Senior reviews editor

Work orders, notifications and failure analysis on the device
Asset health, inventory and safety checklists from enterprise data
Material consumption and time management in one place
Business logic and information available when offline
Three roles in one: asset management, field service, inventory
Sample data to explore the screens before connecting to SAP

What it is for and what it depends on

Whether this suits a field team depends first on whether the business already runs SAP S/4HANA. The listing describes SAP Service and Asset Manager as a mobile app that works against that core system and the SAP Business Technology Platform, bringing work orders, notifications and asset information to people who maintain equipment, carry out field service or handle stock. It covers three roles in one app, which the listing calls personas: asset management, field service management and inventory management.

To use it with live business data, the user must be an SAP S/4HANA user, and the company's IT department must have mobile services enabled. Without that, the listing says the app can be tried with sample data, which lets a person look through the screens before any connection exists.

Work orders, notifications and time on the job

The listing names work orders, notifications, material consumption and time management as the main job-level tasks. Work orders are the central record of a piece of field work, and the app is built to handle them on the phone rather than at a desk.

Notifications are records of problems with equipment, and the listing places failure analysis beside them, so a fault can be recorded and examined against the asset it affected. Material used and time spent are entered in the same app, so the listing presents the whole job as one end-to-end process rather than a set of separate systems.

Asset health, inventory and safety checks

Condition monitoring and asset health give a view of how equipment is performing. The listing says the app presents enterprise data as context-rich visualisations and actionable insights, and names asset health among the information it brings in.

Inventory and maintenance records come from the same enterprise sources. Safety checklists are listed as another kind of information the app puts on the device. The listing describes this data as timely, relevant and accurate; this piece has not checked that claim against the app itself.

Using it offline in the field

The listing states that the complex information and business logic stay available whether the device is connected to the network or working offline. For a worker in a location with poor signal, that is the feature the listing puts first.

The listing frames the app for highly skilled workers who need detailed information at hand while away from a desk. Offline availability is presented as part of how those workers do their job, not as a separate mode.

Native Android app and the SAP Fiori design

The app is built as a native Android app and, according to the listing, integrates with native device features and services. The listing also describes it as extensible, meaning it can be extended beyond the version supplied.

The user interface follows the SAP Fiori design language, adapted for Android. The listing calls the interface intuitive, and presents the app as a way to carry out end-to-end asset management on the go, connected to enterprise systems through mobile-enabled processes.

What's new

Oct 20, 2026

BUG FIXES
• Fixed crashes when adding confirmations and navigating Sub-Operation screens
• Fixed sync blocking all uploads when one item fails
• Fixed app freeze after background sync returns to foreground
• Fixed auto sync stopping unexpectedly
• Fixed Operation Notes lost when canceling Complete Operation flow
• Fixed Work Order map pins disappearing after sync
• EWM: fixed unassigned Warehouse Orders not removed after sync

About this APK

The build we hold is SAP Service and Asset Manager 2511.3.1 (APKS split bundle) for Android 13 and up.

Version: 2511.3.1; 2026102020
Requires Android: 13+
Size: 327 MB
Target Android: 16

Package ID: com.sap.mobile.apps.assetmanager.release
Format: APKS split bundle
Malware scan: Google Play Protect
Permissions: 25 declared · 9 sensitive; Approximate location
Camera
Microphone
Modify files on your device
Modify your calendar
Precise location
Read files on your device
Read phone status and identity
Signed by: CN=SAP SE, O=Production Services
Certificate SHA-256: cb859b1203956e522fbde6434655835f9d082164e9376a32ca02e0dbaedf9303