Swiggy Partner App

What the Swiggy Partner app is for

The Swiggy Partner app is a management tool for restaurants that take orders through Swiggy. It is built for the restaurant owner, not for staff or customers. You sign up with your phone number, and the app is restricted to owners of a registered restaurant.

Most of what it does falls into three areas: handling orders as they come in, keeping the menu up to date, and watching the restaurant's numbers and customer feedback.

Receiving and handling incoming orders

The app lets you receive orders placed by customers for your restaurant and manage them from your phone. The listing describes this as the core of the app's order handling, with no further detail on order states or notifications.

Editing your menu, prices and add-ons

You can add new menu items, upload a photo for each, and set the price. Menu add-ons can be configured on top of base items, which is how extras or customizations are offered to customers. Items can be edited or deleted at any time, so the menu can be kept current without a separate tool.

All of these changes are made from the same place in the app, so a price change, a new photo or a removed dish does not need to be handled in another screen.

Tracking business numbers and customer feedback

The app shows your restaurant's business numbers in real time. The listing says these figures are used to guide kitchen efficiency, so the numbers are meant to inform how the kitchen runs, not only to report sales.

Customer feedback about the restaurant is also shown in the app. Access to business metrics is controlled: an owner who cannot see them is told to ask their Swiggy point of contact to grant access.