Get help from a counselor who understands you. Text, video, or phone.
Teen Counseling: online therapy chat, call and video for teens
By Mei-Lin Chua
Contributing editor, apps and storefronts
- Text, phone and video sessions with a licensed therapist
- A private therapy room you can open from any internet device
- Parent signs up and completes consent before therapy starts
- Therapists with at least 3 years and 1,000 hours of hands-on practice
- Parents cannot see the room, with limited safety exceptions
What Teen Counseling is and who it serves
Teen Counseling is an online therapy service built for teenagers. It matches a teen with a licensed therapist who works with that age group, and the two keep in touch through the app.
It suits a teen who wants ongoing one-on-one support, provided a parent or guardian is willing to sign up and subscribe on the teen's behalf.
Parent consent and the subscription that starts therapy
A parent or legal guardian has to fill out a consent form before a teen can receive online therapy through the app. The listing says this is required by law.
Once the parent subscribes, the teen is matched with a licensed therapist and invited into a personal therapy room. The process begins with the parent, not the teen.
Texting, phone calls and video with a therapist
Inside the room, a teen can write about their life, ask questions and describe the challenges they are facing. The therapist logs into the same room and replies with feedback, insights and guidance.
Besides written messages, sessions can be scheduled as video or phone calls. The room can be reached from any internet-connected device, at any hour.
Privacy and when therapists must break confidentiality
Parents do not have access to the teen's room. The listing names three exceptions where a therapist would have to share information with parents or other adults: serious thoughts of severely harming oneself or someone else, disclosure of abuse or neglect involving a person under 18, and disclosure of abuse or neglect of an elderly person.
Which updates a parent receives about the sessions is something to confirm with the therapist directly.
Qualifications required of Teen Counseling therapists
The listing says every therapist must be a licensed U.S. psychologist (PhD or PsyD), licensed marriage and family therapist, licensed clinical social worker, licensed professional counselor, or hold a similar recognized certification depending on state or jurisdiction.
Each therapist must also hold a relevant academic degree, have at least 3 years of experience and at least 1,000 hours of hands-on practice.
About this APK
The build we hold is Teen Counseling 3.09 (APKS split bundle) for Android 7.0 and up.
- Version
- 3.09
- 309
- Requires Android
- 7.0+
- Package ID
- com.teencounseling
- Format
- APKS split bundle
- Malware scan
- Google Play Protect
- Permissions
- 24 declared · 5 sensitive
- Camera
- Find accounts on the device
- Microphone
- Modify files on your device
- Read phone status and identity
- Signed by
- O=BetterHelp
- Certificate SHA-256
- df202ee78036d8345b03aa1dbe6f4deeede96518c6f43906f8ae92359405ce8d
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