On October 27, 2025,
Your U+ will be revamped as U+one.
Now, enjoy the convenience of using the [Your U+] and [U+ Membership] apps in one, unified U+one.
■ App Name and Icon Changes
• Previous: Your U+
• New: U+one
■ U+one, an integrated app that simplifies your daily life
Use LG U+ services more easily and quickly, including troubleshooting issues, accessing membership/benefits, and purchasing/changing products, all with a single app.
■ New Main Screen (Introducing 5 Menus)
① MY: Check billing and usage information at a glance
② Benefits: Access scattered benefits and coupons in one place
※ Existing membership app features integrated into the Benefits main screen
③ Store: Customized product recommendations
④ Plus: Personalized information based on preferences
⑤ AI Search: Conversational, intelligent AI search
■ My billing/usage information at a glance
• View your information, including this month's bill, remaining data, subscribed additional services, and remaining contract/installment balance, right from the app's home screen.
■ Choose your preferred main screen
• You can set your preferred main screen among MY, Benefits, Store, Plus, or AI Search as the app's home screen.
■ Automatically manages tasks
• We proactively notify you of important information and tasks based on your life cycle and usage history.
■ Membership benefits and features on U+one
• U+one benefits main page: Access U+ membership, membership barcodes, coupon boxes, and even participate in events like U+2+ right from your home page.
■ Don't miss a single benefit
• We'll make sure you get the most out of every benefit you can get.
■ Chatbot available 24/7
• Even late at night, on weekends, or on public holidays when customer service is difficult to reach, you can ask the chatbot any questions you have.
※ U+ customers won't incur data charges while using the app.
However, data charges may apply if you navigate to other internet pages through the app.
▶ Permissions Agreement Information
• Access permissions are required to use the U+one app.
• If you do not agree to the required permissions, you will not be able to use the following features.
[Required Access Permissions]
• Phone: Easy phone login and connection by pressing the phone number.
[Optional Access Permissions]
• Location: Use features such as finding nearby stores.
• Camera: Captures camera data to recognize card information.
• Photos/Videos: Attach saved photos/videos (e.g., when making 1:1 inquiries or writing reviews).
• Notifications: Notifies of bill arrivals, events, and other information.
• Microphone: Use the microphone for chatbot voice inquiries.
• Contacts: Load contacts saved on your phone when gifting data.
• Display on top of other apps: Use the visible ARS.
▶ Inquiries
• Email address: upluscsapp@lguplus.co.kr
• For a faster response, please include your name, phone number, and phone model in the email.
• LG U+ Customer Center: 1544-0010 (paid) / 114 (free) from your mobile phone