ZDialer by Zoho Voice

Name: ZDialer by Zoho Voice
Author: Zoho Corporation

3.2.3

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Zoho Corporation

3.6950K+ installs

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Zoho Voice, Zoho’s cloud telephony solution, is specifically built to simplify your business communication.

ZDialer by Zoho Voice: business calls from your phone

By Hafiz Rahman

Editor, tools and utilities

Business calls placed and received using your Zoho Voice login
Call notes and outcome tags added straight after each call
Call recordings and voicemails transcribed into searchable text
WhatsApp and Telegram conversations managed alongside calls
Text messages sent or scheduled from custom text or templates
Tap-to-call from your phone's contacts

What ZDialer is for

ZDialer is the mobile phone side of Zoho Voice, Zoho's cloud telephone service. The developer describes Zoho Voice as a hybrid contact center, and ZDialer lets someone on that system handle calls from a handset without opening the web console.

It suits people who spend much of the day on customer or team calls and need each conversation logged against the account. Sign-in uses existing Zoho Voice credentials, and the app needs a working internet connection to make or receive calls.

Making and receiving calls on the go

The main screen holds a dialpad, the call log and notifications. Calls can be placed from the dialpad or from numbers in your phone's contacts, and tap-to-call starts an outbound call from a number shown in the app.

Incoming calls arrive through the same Zoho Voice number, so the phone shows business calls rather than personal ones. Calls can be recorded from within the app.

Logging notes and call outcomes

After a call, you can add notes and set the call outcome, which the developer calls disposition. This keeps follow-up information attached to the call record.

The developer says these steps take only a few taps, so a note or status can be recorded while the conversation is still fresh.

Recordings, voicemail and transcripts

Call logs, recordings and voicemails can all be opened in the app, so you do not need the web console to listen back to a call. Voicemails can be played directly.

Recordings and voicemails can be transcribed into readable text. This lets you search or skim a conversation instead of replaying the audio.

Texting customers and following up

Text messages can be sent now or scheduled for later, using custom wording or saved templates. Templates help keep repeated follow-ups consistent across calls.

WhatsApp and Telegram conversations can also be managed from the app, so messages on those platforms sit next to the call history for the same customer.

What's new

Sep 18, 2026

We've made a few bug fixes and performance enhancements.

About this APK

The build we hold is ZDialer by Zoho Voice 3.2.1 (APKS split bundle) for Android 10 and up.

Version: 3.2.1; 30201
Requires Android: 10+

Package ID: com.zoho.zdialer
Format: APKS split bundle
Malware scan: Google Play Protect
Permissions: 35 declared · 8 sensitive; Answer phone calls
Find accounts on the device
Microphone
Place phone calls
Read call log
Read phone status and identity
Read your contacts
Read your phone number
Signed by: CN=Zoho Corporation, O=Zoho Corporation
Certificate SHA-256: a9d6d0a2afdb15849b8cd31d51fe73b8e1b170baa570c2f8f2a3f8652829cbbd