With the Protection Club APP you request services instantly.
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Club de Protección: request family assistance on Android
By Mei-Lin Chua
Contributing editor, apps and storefronts
- Service requests started by picking the type of help you need
- A short questionnaire describing the problem before validation
- Your location shared so assistance is sent to where you are
- Funeral services and telephone advice from a professional
- A Coppel.com digital customer account is required first
What the Club de Protección app is for
Say something has gone wrong and you need the Club de Protección Familiar service to come out to you. The app is meant to let you ask for that help from your phone rather than by ringing around. It is published by Grupo Coppel and the listing describes it as a way to request services instantly.
Beyond the service requests, the listing also mentions funeral services and telephone assistance, so the app covers more than one kind of need. Both of these are described as connecting you to a professional who can answer questions or handle a situation.
Setting up a digital customer account on Coppel.com
You cannot use the app until you are registered as a digital customer on Coppel.com. The listing says the sign-up needs only an email address, which you use to create the account, followed by entering your personal details.
This is the catch to plan for. The app depends on that Coppel.com account, so if you do not already have one, you need to create it before you can request anything in the app.
Requesting a service and answering the questionnaire
Once you are in the app, you choose the type of service you need. You then fill in a short questionnaire that explains the problem. The listing says the request is validated within moments after that, so you are not left waiting on a long form. The questionnaire is what the provider uses to understand the situation before help is sent out.
The app then locates you geographically and sends the assistance to the place where you are. You do not have to give an address by hand, because the listing describes the location as the thing that determines where help is sent. The developer's wording is that the whole request is made with a single click.
Funeral services and telephone advice
If you need a funeral service, the app can link you to a professional who helps with it. The same route works for telephone assistance, where you are connected to someone who can answer questions or help with a situation.
These options sit alongside the Club de Protección Familiar service requests in the same app. The listing gives no detail on what the funeral service or the telephone advice cover, so those specifics are for the provider to explain once you are connected.
About this APK
The build we hold is Club de Protección 2.0.4 (APK) for Android 5.0 and up.
- Version
- 2.0.4
- 108
- Requires Android
- 5.0+
- Size
- 23 MB
- Target Android
- 10
- Package ID
- com.coppel.clubproteccion
- Format
- APK
- Malware scan
- Clean on 65 engines
- Permissions
- 31 declared · 5 sensitive
- Approximate location
- Modify files on your device
- Precise location
- Read files on your device
- Read phone status and identity
- Signed by
- CN=Android, O=Google Inc.
- Certificate SHA-256
- 93fd659185d3c53891a2c30f4a9bca635710f644229d541c3e29ea90272e1662
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