EDP

Managing EDP energy contracts

EDP is the app for customers of EDP Comercial who want to handle their energy supply from a phone. The developer describes it as a way to manage energy at any time and follow savings from energy efficiency. It covers electricity, gas, services, solar and mobility contracts, so the features apply to whichever of those EDP contracts a person holds.

Contracts are listed in one place, so a household or business with several EDP products sees them together. Each contract can be opened and checked from the same screen.

Viewing invoices and paying them

Invoices can be viewed and downloaded in the app. Payment is made by direct debit or through MB Way, so a bill can be settled without leaving the app or visiting a branch.

Tracking energy use and savings

Energy usage is monitored every day, with the aim of helping the user spot where consumption can be reduced. The developer says the same tools support optimizing how energy is used.

Savings are tracked for each EDP product and service separately. A person with both electricity and solar, for example, can see the savings from each one on its own.

Personalized tips from Eddy

Eddy is the guide built into the app. It offers tips that are personalized to the user's own contracts and usage, rather than generic energy advice. The listing presents Eddy as the way to get recommendations for moving toward more efficient energy use.

Changing contracts and getting support

Changes to a contract can be made in the app in a few seconds, without calling or visiting EDP. Questions can be sent through the app, and the status of each support request can be followed until it is resolved.

Further help is available in the Customer Support area at edp.pt, which the developer names as the place for questions about the app.