With the “GLS Packages” app, users can manage their GLS parcels to track incoming deliveries and send parcels more easily by purchasing shipping labels directly in the app.
TRACK PACKAGES
Track new parcels by entering a tracking number or Track ID and the recipient’s postal code
Overview of all tracked parcels (incoming, outgoing, and archived)
Option to delete tracked parcels
View parcel details and delivery information, such as delivery date and live tracking
Select a new delivery option for parcels, such as leaving it at a specific location or redirecting it to a shop or parcel station
Automatic tracking of parcels in the app by adding email addresses to my account
SEND PACKAGES
Configure shipping labels by entering parcel details such as size, destination country, sender, and recipient information
Save addresses in the address book to make the purchase process more user-friendly
Pay via PayPal or credit card (Visa / Mastercard)
Order confirmation and receipts via email
Print shipping labels at home
Print shipping labels at a ParcelShop (mobile label / QR code)
View all shipping labels (active, inactive, and archived)
View the nearest ParcelShop for each shipping label
SIGN UP / LOG IN
Register as a new user while retaining previously generated app data such as tracked parcels and shipping labels
Log in with an existing GLS account (after registration; not with GLS-ONE account!)
Log out of the app, which deletes all local data
Change account password
Delete GLS account and app data
SETTINGS
Update account information
Set up and modify a “Permanent Drop-off Permission”
Send app feedback
Option to rate the app (not possible before publication!)
Report a problem
View all legal details of the app
NOTIFICATIONS
Manage notification settings in the app settings
Receive notifications for tracked parcels
USER TESTING & ANALYTICS
Various user events are recorded for quality control and product improvement
Continuous product improvements via A/B tests and remote feature configurations