An Efficient Tool for Installer.
Hik-Partner Pro: installer tool for Hikvision devices
By Hafiz Rahman
Editor, tools and utilities
- SADP tool built into the mobile app
- Customizable quotes and ready-to-use installation tutorials
- One-click handover of sites and devices to customers
- Proactive system health monitoring and remote configuration
- Points that redeem rewards and services
Who Hik-Partner Pro is for
Hik-Partner Pro is aimed at Hikvision partners and installers. The developer describes it as the successor to Hik-ProConnect, with existing users upgraded to it. It covers the Hikvision product range, including the Hilook series.
Installers can look up product details, follow promotions and download marketing handouts. The rest of the app is organized around the work after that: planning a job, installing it, handing it over and supporting it later.
Looking up products and planning a project
The app includes an SADP tool on mobile, so the device discovery and setup utility Hikvision uses on desktop is available on a phone. Product information for Hikvision and Hilook devices is searchable within the app.
A project can be registered online, and the listing says the manufacturer provides support on registered projects. Solutions are designed inside the app before any hardware goes in.
Quoting and handing over customer sites
Quotes can be customized, and the listing includes ready-to-use installation tutorials for the work itself. Customer sites are shown in a visual layout, so an installer can see each site and its devices in one place.
When a job is finished, sites and their devices can be handed over to the customer with one click. The listing describes this as the final step in the install workflow.
Monitoring and troubleshooting installed systems remotely
After handover, the app can check system health proactively and carry out remote configuration on devices. Rich security tools and online support are listed alongside these.
Repair requests are tracked through the RMA process, and the app gives timely updates on each one. This lets an installer follow a replacement case without calling the manufacturer.
Points, rewards and co-branding
Partners earn points that can be redeemed for rewards and services. The developer lists this as a way to get value from the account beyond the installation work itself.
The app also supports co-branding. An installer's logo and contact information can appear on the customer's Hik-Connect app, so the customer sees the installer's brand alongside Hikvision's.
What's new
2. Save AX PRO configurations as templates and apply them to panels of the same model in one tap. Available in selected regions.
3. (Beta) AI Config Assistant recommends AX PRO settings for your scenario.
4. Biometric login is now supported.
5. Support for the latest intercom door stations and speed gates.
6. (Portal) Transfer sites and devices, together with associated services and relationships, between Hik-Partner Pro companies.
About this APK
The build we hold is Hik-Partner Pro (Formerly HPC) 2.17.210 (APKS split bundle) for Android 8.0 and up.
- Version
- 2.17.210
- 2172100
- Requires Android
- 8.0+
- Target Android
- 16
- Package ID
- com.hikvision.convergence
- Format
- APKS split bundle
- Malware scan
- Google Play Protect
- Permissions
- 60 declared · 12 sensitive
- Approximate location
- Camera
- Draw over other apps
- Find nearby Wi-Fi devices
- Microphone
- Modify files on your device
- Modify your calendar
- Place phone calls
- Signed by
- CN=hik, O=hik
- Certificate SHA-256
- 38de421ce66f41f569b22b2c12d1868644c54c63d2b3c9c92f50203d77b4f345
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