Mein E.ON

Who the app is for and what it covers

Mein E.ON is for people who hold an energy contract with E.ON and would rather deal with it from a phone. The listing describes the app as free and as a single place for contract business, with the aim of keeping an overview and getting routine tasks done quickly. The functions are built around the customer's energy contract, so the first question for a reader is whether the things they need to do fall within that contract.

The features fall into three groups: the contract and payment side, the messages and chat side, and electric car charging. The listing notes in a footnote that some functions depend on the product a customer holds. That matters most for the charging features, which are covered below.

Recording meter readings by hand or by camera

The app lets you enter a meter reading yourself or scan the meter with the phone camera. The listing presents the camera scan as the more convenient of the two. Meter readings are the figures the supplier bills against, so this is the part of the app that keeps the consumption record on your account up to date.

Advance payments and invoice downloads

Advance payments are the sums paid ahead of the final bill. In the app you can adjust them. The listing says this helps prevent a back payment at settlement, which is the bill a customer receives when payments have fallen short of actual use.

Invoices can be retrieved from the app at any time. The listing names this as a core function alongside the payment changes, so both sit in the same part of the app.

Postbox messages and the in-app chat

The Postbox gathers important information and messages from E.ON in one place. A customer opening the app does not need to search for notices elsewhere to find them.

The app also has a chat function. The listing offers it as a helpful feature, which places it beside the Postbox as a way to deal with contract matters without leaving the app.

Electric car charging: status, history and control

For owners of an electric car, the app lets you manage the charge status and the charging history of the vehicle. You can also control charging processes from the app. The listing marks these with an asterisk, noting that availability depends on the product.

The listing groups these features under electric mobility, alongside other energy solutions it describes. Someone who charges an electric car at home can therefore use the app to track sessions and manage the process in one place, if their product includes these functions.

Contract details and background energy information

Contracts and their details can be viewed and managed in the app. This is the starting point for most of the other functions, since meter readings, advance payments and invoices all relate to a specific contract.

Beyond account tasks, the app holds articles and product information about energy topics. The listing calls this content helpful. The developer also says the app is developed continuously.