My Orange Romania

What My Orange covers for Orange Romania customers

My Orange is the account app for customers of Orange Romania Communications (OROC), including fixed and fixed-mobile services as well as mobile lines. The developer presents it as one place for consumption, invoices, subscriptions and add-on options.

It suits anyone who has an Orange mobile line or a home service billed by OROC and wants to handle those things without calling or visiting a shop.

Paying bills and keeping invoice history

The app shows the current bill and keeps a history of earlier invoices. You can pay the bill from the app, and you can also pay the bill of another person, such as a friend.

Electronic invoicing can be activated from the account. The developer also lists a option to confirm a payment or postpone it.

Topping up Orange PrePay credit

Orange PrePay customers can reload their number from the app. Reloads can also be scheduled to repeat every month, so the top-up does not have to be done by hand each time.

The listing presents automatic monthly reloads as a setting you control, which is the main way the app handles prepaid credit.

Changing plans, options and voice services

The account lists the benefits and options attached to it, along with the services currently active. From the app you can change your subscription or its options, and manage active services.

For the SIM used for voice, you can activate roaming, international calls and voicemail, and retrieve the PUK code. These are the settings people most often need when a line is not doing what they expect.

Thank You points and contacting Orange

The app shows how many Thank You points have built up on the account and what they are worth online. Orange also provides a quick route to contact the company from inside the app.