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The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps.
Senior reviews editor
Visible mobile is the account app for Visible's mobile service. Its main job is looking after an existing line: paying, changing plans, updating details and getting help without calling a store or a phone line.
It also covers the front end of signing up. The listing says you can browse phones and wearables, bring your own device, and compare the Visible and Visible+ plans before you join.
The build we hold is Visible mobile 3.0.3 (APKS split bundle) for Android 8.0 and up.
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Payments are made inside the app, and the listing describes them as secure. You can swap the payment method on the account, which matters if a card has expired or changed.
Autopay can be enrolled from the same screens. Plan upgrades and account detail updates are handled in the app as well, so a plan change and the billing that follows happen in one place.
A new line can be activated with an eSIM or a physical SIM card. The listing also lists transferring a phone number from another carrier, which is the step most people switching providers need.
Service can be moved to a different handset in the app. This is the route for a new phone that should take over an existing line.
The app lists phones and wearables for sale, and it accepts a phone you already own if you bring your own device to the network.
Two offers are named: a payout for trading in a phone, and a new phone offered through Visible Payback. The listing gives no figures for either, so the terms are only visible in the app itself.
Security settings include managing trusted devices and biometric sign-in, and Spam Protection can be switched on for the line. The app also links to Privacy Choices and to a Data & Privacy Portal where privacy rights can be exercised.
Support runs through a chat with the Care team inside the app, available 24/7. The listing also names Visible's X account and Facebook page as places to message the company.