Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.
Examples of things you can do in the app:
• IT: Request a laptop or a reset password
• Facilities: Set up a new workspace or book a conference room
• Finance: Request a corporate credit card
• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document
• HR: Create or update a profile or check the vacation policy
Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.
NOTE: This app requires the ServiceNow New York instance or later.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Latest version
Version
22.0.0
Update
Jul 23, 2026
Package ID
com.servicenow.requestor
What's new
Jul 23, 2026
New: - Material 3 design updates across mobile experiences - Introducing ServiceNow Otto across mobile experiences - Redesigned settings screen with modern interface and expandable sections
Fixed: - PDF viewer doesn’t support panning after zoom-in - Inflated badge count and empty chat history issues - Universal linking opens URL in browser instead of app - App crash on screen rotation
Detailed release notes can be found on the ServiceNow product documentation website.