Remove Friction from Work
Now Mobile: ServiceNow requests for IT, HR and Finance
By Hafiz Rahman
Editor, tools and utilities
- Laptop and password requests handled through IT
- Booking conference rooms and setting up a new workspace
- Corporate credit card requests from Finance
- Vendor NDAs and new hire onboarding documents sent for signature
- Profile updates and vacation policy lookups in HR
- Multi-department processes without choosing the right team yourself
What Now Mobile is for
Now Mobile is a phone front end for internal service requests at a company that runs on the ServiceNow Now Platform. Pre-hires, new hires and existing staff use it to ask for things from IT, HR, Facilities, Finance, Legal and other departments. The listing says it needs a ServiceNow New York instance or later, so it only works for people whose employer already runs ServiceNow.
The listing's examples cover a wide spread of requests, from a laptop or password reset to a corporate credit card or a signed NDA. Each one is a request routed through the company's own ServiceNow setup, not a general-purpose tool.
What's new
New
• Mobile deeplinking support for AIUX URLs
• Custom logos in the top navigation bar
Fixed
• User logged out and device registration lost on cold launch
• Questionnaire Boolean variable text not fully displayed
• ‘Closed complete’ button not fully visible
• ‘Back’ button unresponsive from KB Article to Virtual Agent
• Video thumbnails not displayed on ‘Video’ type media
Detailed release notes can be found on the ServiceNow product documentation website.
• Mobile deeplinking support for AIUX URLs
• Custom logos in the top navigation bar
Fixed
• User logged out and device registration lost on cold launch
• Questionnaire Boolean variable text not fully displayed
• ‘Closed complete’ button not fully visible
• ‘Back’ button unresponsive from KB Article to Virtual Agent
• Video thumbnails not displayed on ‘Video’ type media
Detailed release notes can be found on the ServiceNow product documentation website.
About this APK
The build we hold is Now Mobile 22.2.0 (APKS split bundle) for Android 12 and up.
- Version
- 22.2.0
- 2000054534
- Requires Android
- 12+
- Target Android
- 16
- Package ID
- com.servicenow.requestor
- Format
- APKS split bundle
- Malware scan
- Google Play Protect
- Permissions
- 31 declared · 5 sensitive
- Approximate location
- Camera
- Microphone
- Precise location
- Read where your photos were taken
- Signed by
- O=ServiceNow Mobile
- Certificate SHA-256
- 2c9603c217e943decb16dba373af906e23ebac15cbe134935157168f151c8b00